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FAQs


Can I send my order as a gift?

Of course, please leave your gift message at checkout and we will pop your hair accessory in a blue paper bag and personalise it in gold calligraphy with the recipients name, we can also write a gift message for you and pop this inside the bag.

Will this cost you anything? Not a penny, we're a nice bunch over at Winged Hare and want to make your lives easier not harder.

Alternatively, you could purchase a digital gift card from us by clicking here

How do I clean my fabric hair accessory?

This slightly depends on the fabric used, but in general you can get out most marks with a gentle spot clean. Try just water at first on a clean cloth, otherwise try a specially designed cleaning spray and a cloth.

Scrunchies can go in the washing machine on a cool wash.

How long will my order take?

We try to dispatch all orders received by 4pm the next business day where possible. Please see our delivery page for more information on shipping options.

What packaging do you use?

We use 100% recyclable or recycled packaging wherever we can so please try and reuse and recycle it when you receive your package.

Can I send you my unwanted material?

We are very happy to accept donations of fabric, sheets, duvet covers etc and make them into something new again. If you would like to send us some fabric please just pop us an email with a picture of the fabric and a description and we will let you know if we can recycle it. We will also issue you with a discount code to use on our site, perhaps even to purchase a hairband made from your old duvet.